Choose the Perfect Plan for Your Business Needs
Unlock the full potential of your website with our expertly crafted maintenance plans designed to enhance performance, security, and content management.
Comprehensive Maintenance Solutions for Your Business
Every Website Has Unique Needs—We’ve Got Yours Covered.
Forget one-size-fits-all. At ZOD Web Solutions, your website receives personalized, attentive care tailored exactly to what your business needs to grow safely and effectively online. Because your business deserves more than ordinary maintenance.
Our Core Services
Security Updates
Keep your website safe with our regular security updates, protecting your data and maintaining user trust.
Performance Optimization
Enhance your website’s speed and efficiency with our performance optimization services, ensuring a seamless user experience.
Content Management
Streamline your content updates with our expert management services, keeping your site fresh and engaging. Our team will make sure to have your content live when it needs to be.
Backup Solutions
Safeguard your data with our reliable backup solutions, ensuring quick recovery in case of any mishaps.
Shopify Maintenance
With our Shopify maintenance plans, your store remains fast, secure, and optimized, so you can enjoy peace of mind. Contact us today to learn more about how we can support your e-commerce success!
Your Business Is Important. Let’s Keep It That Way.
We know how critical your website is to your success. Our maintenance services are built on transparency, reliability, and genuine care, giving your site the ongoing attention it needs without the stress.
WordPress
WooCommerce
Shopify
Content Management
🚀 Basic Care Plan
- Perfect for small businesses needing essential maintenance to keep their site running smoothly and securely. Month-to-Month Contract Required.
- ✔ Core Updates: WordPress core, theme, and plugin updates applied regularly with compatibility and security checks.
- ✔ Security Monitoring: Weekly malware scans, SSL verification, firewall monitoring, and basic threat detection.
- ✔ Automated Weekly Backups: Off-site backups stored securely and available for one-click restore.
- ✔ Performance Optimization: Monthly speed tests with light optimization of site load times and performance bottlenecks.
- ✔ Support & Maintenance Hours: Includes up to 2 support hours per month for maintenance tasks, small fixes, or troubleshooting, with more available as an Add-On.
➕Available Add-Ons
- ✔ Additional Support Hours: Purchase 3 additional hours for $85, up to a monthly max of 6 total hours.
- ✔ Rush Support Add-On: Need something fast? Add-on available at $75 per urgent request, most issues have same-day turnaround.
💎 Premium Care Plan
Fully managed, high-priority support for businesses that need frequent updates, customization, and top-tier performance. 3, 6 or 12 Month Contract Required.
- ✔ Core Updates: WordPress core, theme, and plugin updates with compatibility and performance audits.
- ✔ Security Monitoring: Daily scans, real-time firewall monitoring, SSL validation, and uptime checks with instant alerts.
- ✔ Automated Daily Backups: Automated backups taken twice a day with recovery support, stored offline and encrypted — peace of mind for critical websites.
- ✔ Advanced Performance Optimization: In-depth monthly audits of speed, plugin load and database usage.
- ✔ Customization Support: Make up to 2 structural or visual changes per month, like homepage banners or new service sections.
- ✔ Monthly Strategy Session: Private 1:1 Zoom call to review performance, conversions, and roadmap recommendations.
- ✔ Support & Maintenance Hours: Includes up to 6 support hours per month for maintenance, advanced fixes, or troubleshooting, with more available as an Add-On
➕Available Add-Ons
- ✔ Additional Support Hours: Purchase 3 additional hours for $85, up to a monthly max of 12 hours per month.
- ✔ Rush Support Add-On: Need something fast? Add-On available at $75 per urgent request, most issues have same-day turnaround.
- ✔ Ad Hoc Tasks: $150/hour – for complex or one-off work like plugin configuration, API integrations, advanced styling, or development tasks.
🚀 Shopify Essentials
E-Commerce- Ideal for small or new Shopify stores needing basic maintenance and regular updates.
- ✔ Shopify Platform & App Updates: Ongoing updates for Shopify core features and approved apps to ensure compatibility and security.
- ✔ Product Update Support: Includes up to 20 product updates per month (titles, images, descriptions, or pricing).
- ✔ Automated Weekly Backups: Specially designed for e-commerce stores, Off-site backups to protect your store’s content, theme, and product data.
- ✔ Performance Optimization: Monthly speed audit with image compression for up to 15 store assets per month.
- ✔ Support Hours: Includes up to 2 support hours per month for bug fixes, small store tweaks or troubleshooting.
- ✔ Email Support: Replies within 2 business days.
➕ Available Add-Ons
- ✔ Additional Support Hours: $85 for 3 extra hours (up to 6 total hours/month).
- ✔ Rush Support: Need something fast? Add-on available at $75 per urgent request, most issues have same-day.
💎 Shopify Premium
E-Commerce- High-priority, fully managed Shopify maintenance for growing brands or high-traffic stores needing ongoing updates, performance tuning, and technical support. 3, 6, or 12-month contract required.
- ✔ Shopify Platform & App Updates: Priority updates for Shopify and connected apps with compatibility assurance.
- ✔ Daily Backups: Automated full-store backup including products, theme files, and settings.
- ✔ Product Update Support: Includes up to 50 product updates per month (titles, images, descriptions, or pricing).
- ✔ Performance Optimization: Weekly speed audits with actionable fixes — from image compression to load-time improvements and theme performance refinement.
- ✔ Custom Monitoring: Real-time tracking of key store areas including navigation flow, cart behavior, and checkout performance.
- ✔ Support Hours: Includes up to 6 support hours/month for fixes, optimizations, and store maintenance with more available as an Add-On.
- ✔ Monthly Strategy Consultation: 1:1 Zoom meeting to review store performance, upcoming promotions, and optimization opportunities.
➕ Available Add-Ons
✔ Additional Support Hours: $85 for 3 extra hours – up to 12 hours/month total.
✔ Ad Hoc Tasks: $150/hour – for advanced or one-time technical requests, like API integrations, third-party customizations, or advanced troubleshooting.
✔ Coupon & Promo Setup Assistance: $115 per request – ideal for holiday promotions (Black Friday & Cyber Monday) and flash sales.
✔ Additional Product Updates: Need more than 50 updates/month? Custom-quoted based on volume and complexity.
Strategic Content Blueprint
- A clear pathway of what content to create and when to publish it for the next 3 months, also referred to as Quarterly Content Calenders:
- Research Driven 3-Month Blog/Social Posts/Email Calendar
- Includes Competitive Analysis, Suggested Topics, Publishing Cadence
- Blog Topic ideation and keyword research using leading industry tools
Blogging
- Each blog post comes with keyword research, meta title and description, search engine optimization using Surfer SEO, and includes two rounds of edits if neccessary.
- 1-5 posts – $275 per 1,000 words
- 6-10 posts – $200 per 1,000 words
- 11-15 posts – $185 per 1,000 words
- 16+ posts – custom pricing available
Content Marketing Packages
- Blog Posts, Social Media Posts, Email Newsletters
- Optional lead magnet copy, optimization, and reporting (only available at higher tier)
- Starter Package: $900/month:
- • 1 x 1,000 word blog post (includes
- meta, title, and description, 2 x
- rounds of edits)
- • 12 x social media posts
- • 1 x email newsletter text
- Growth Package: $1,500/month:
- • 2 x 1,500 word blog posts (includes
- meta, title, and description, 2 x
- rounds of edits)
- • 15 x social media posts
- • 2 x email newsletter text
- • 10 link outreach attempts to build
- high-quality backlinks and promote
- your client’s services to relevant
- audiences
- • On-page optimization for one
- website page
- • Analytics and performance
- monitoring
- Authority Package: Starting at $4,000/Month
- • 4 x 1,500 blog posts (includes meta,
- title, and description, 2 x rounds of
- edits)
- • 20 x social media posts
- • 4 x email newsletter text
- • 20 link outreach attempts to build
- high-quality backlinks and promote
- your client’s services to relevant
- audiences
- • Text for one lead magnet (options
- include quizzes, guides, eBooks, and
- checklists)
- • On-page optimization for two
- website pages
- • A monthly website audit to find any
- issues or areas of improvement
- • A monthly call with reporting and
- recommendations
- • Analytics and performance
- monitoring
🛍️ WooCare Basic
E-CommercePerfect for ecommerce businesses running WooCommerce that need essential support to stay secure, updated, and operational. Month-to-Month Contract Required.
- ✔ WooCommerce Core Updates: Regular updates for WordPress, WooCommerce core, themes, and plugins with full compatibility checks.
- ✔ Security Monitoring: Weekly malware scans, SSL checks, and firewall monitoring with alerts for suspicious activity.
- ✔ Automated Weekly Backups: Specially designed for e-commerce stores, Off-site backups of both files and WooCommerce database, with easy restoration if needed.
- ✔ Performance Optimization: Monthly speed tests with light improvements tailored to ecommerce-specific needs.
- ✔ Product Update Support: Includes up to 20 product updates per month — perfect for keeping your store fresh. Have more than 20 products? Upgrade to WooCare Premium!
- ✔ Support Hours: Includes up to 2 support hours/month for maintenance, fixes, or small tasks.
➕ Available Add-Ons
- ✔ Additional Support Hours: Purchase 3 additional hours for $85, up to a monthly max of 6 total hours.
- ✔ Rush Support Add-On: Need something fast? Add-on available at $75 per urgent request, most issues have same-day turnaround.
🛒 WooCare Premium
E-CommerceBuilt for ecommerce brands that need higher-level support, advanced maintenance, and reliable monthly product updates. 3, 6, or 12-month contract required.
- ✔ WooCommerce Core Updates: Priority updates for WordPress, WooCommerce, plugins, and themes with full compatibility testing.
- ✔ Advanced Security Monitoring: Daily malware scans, SSL verification, real-time uptime checks, and firewall protection.
- ✔ Automated Daily Backups: Full-site and WooCommerce database backups every 24 hours, stored off-site with full restoration support.
- ✔ Performance Optimization: Monthly audits focused on ecommerce performance — including load speed, cart flow, and product database efficiency.
- ✔ Product Update Support: Includes up to 50 product updates per month — ideal for stores with high inventory turnover. More than 50 items? We’ll need a Custom Quote.
- ✔ Support Hours: Includes up to 6 support hours per month for maintenance, advanced fixes, or troubleshooting, with more available as an Add-On
➕ Available Add-Ons
- ✔ Additional Support Hours: Purchase 3 additional hours for $85, up to a monthly max of 12 hours per month.
- ✔ Rush Support Add-On: Need something fast? Add-On available at $75 per urgent request, most issues have same-day turnaround.
- ✔ Ad Hoc Tasks: $150/hour – for complex fixes, API setups, or advanced WooCommerce customizations.
- ✔ Coupon & Promo Setup Assistance: $115 per request – perfect for holiday (Black Friday & Cyber Monday, etc), flash sales or frequent sale updates.
- ✔ Additional Product Updates: If you need updates beyond 50 products/month, custom quoting is available based on volume and complexity.
Key Benefits
Why Choose Us
Enhanced Security
Our proactive security measures protect your site from potential threats, giving you peace of mind.
Improved Performance
Experience faster load times and smoother navigation, enhancing user satisfaction and retention.
Efficient Content Updates
Our streamlined content management process ensures your site remains current and relevant.
Reliable Backups
With our dependable backup services, your data is always safe and easily recoverable.
Expert Support
Our dedicated team is always ready to assist, providing expert support whenever you need it.
Custom Solutions
We offer tailored solutions to meet your unique website needs, ensuring optimal performance and growth.
Common Questions About Our Services
What services does ZOD Web Solutions offer?
We offer a range of services including Security Updates, Performance Optimization, and Content Management to ensure your website runs smoothly and efficiently. Below is a brief list of what we offer.
- Website Updates – Regular content, plugins, and CMS updates.
- Performance Optimization – Speed improvements and loading time enhancements.
- Security Monitoring – Malware scans, firewalls, and vulnerability fixes.
- Backup Management – Automated and secure backups.
- Technical Support – Ongoing assistance and troubleshooting.
- Uptime Monitoring – 24/7 site monitoring to minimize downtime.
- Bug Fixes – Swift resolution of errors and glitches.
- Analytics Reporting – Insights into website performance and user behavior.
- Custom Updates – Tailored solutions to meet unique business needs.
- Content Management – Blogging, Social media posts, Email newsletters and more.
How often are updates performed?
Updates are conducted regularly, with critical patches applied immediately to protect your website from vulnerabilities. We run daily and weekly scans with reports sent monthly.
Can you help improve my website's loading speed?
Yes, our Performance Optimization service focuses on enhancing your website’s speed and responsiveness for a better user experience. We start with finding the root problems for why your site is running slow and start with a plan of action. Each step is communicated.
Do you provide content management services?
Yes — ZOD Web Solutions offers professional content management services as a standalone offering. This includes support with blog posts, email content, and social media strategy. If you’re interested, we’ll schedule a meeting to discuss your goals and match you with the right package for your needs.
For clients on Shopify or WooCommerce maintenance plans, we also provide ecommerce-related content updates, such as:
-
Product listings (titles, descriptions, images, prices, and variants)
-
Collection or category updates
-
Uploading homepage sliders, promotional banners, or policy information (using client-provided content)
To ensure a smooth and accurate publishing process, all content must be submitted at least 7–10 business days prior to the go-live date to allow time for formatting, implementation, and testing.
A $100 rush fee applies if content is submitted within that window.
How do I schedule a consultation?
You can go to our booking calender on our Contact page and choose a time and day. We do our consultations on Tuesdays, Wednesdays & Thursdays, there is no fee or payment required to book a consultation. If there are any changes or you need to cancel, we ask that you reach out! All of our consultations are 30 minutes to decide whether or not we are a good fit for working together.
Can I upgrade my maintenance plan at any time?
Yes, you can upgrade your plan at any time to better suit your business needs.
What kind of support can I expect?
Depending on the plan you are on, it could take from 4-12 hours or up to 2 business days to get back to you. If you have submitted a Rush support ticket, these take priority.
How do I submit a support ticket?
You will go to the link provided to you for submitting support tickets and submit a ticket with as much detail as possible.
Do you offer custom maintenance plans?
Currently we do not offer the ability to customize a plan.
How do you ensure the security of my website?
We use advanced security monitoring tools and practices to protect your website from threats. We do recommend your website has security plugins in place to help the prevention of malware, hacking and ultimately having your site taken over. Using a secure password and 2FA helps prevent unauthorized access.
What happens if my site goes down?
Our team is on standby to quickly address any downtime issues and restore your website promptly, you will be in contact during this time. We recommend having backups as well in the event something goes wrong.
Are there any long-term contracts?
For our WordPress Basic plan and Shopify Essentials plan, we do have a month-to-month contract.
WordPress Premium Plan Contracts – 3, 6 and 12 month contracts.
WooCare Premium Contracts – 3, 6 and 12 month contracts.Shopify Shopify Premium Plan Contracts – 3, 6 and 12 month contracts.
How do I get started with your services?
Simply contact us using our scheduling calendar and we can discuss your business needs, from their you will choose the plan that best fits your business and move to the on-boarding process.
Do you only work with WordPress and Shopify?
Since WordPress is the most widely used platform for websites to date at almost 850 million around the world, Our focus is on this platform. If you have website needs outside of wordpress, get in touch and we can see how we can help you!
Shopify is currently used on over 5 million sites around the world! If you have an e-commerce store that isn’t using wordpress’s WooCommerce or Shopify, please reach out and see how we can help address your needs!
Transform Your Online Presence Today
Ready to elevate your website’s performance and security? Our expert team at ZOD Web Solutions is here to help you achieve seamless functionality and peace of mind. Schedule a consultation with us to discover how our tailored maintenance services can empower your business growth.
